These Terms apply to the website and restaurant services of 9JA Flavor by SessyKS / Sessyks Food Hub in North Charleston, South Carolina. Please read them before placing an order, making a booking or visiting the restaurant. They should be read with our Refund and Cancellation Policy and Privacy Policy.
Review the items, quantities, contact details and fulfilment instructions before submitting an order or booking. Provide accurate information so we can confirm arrangements and contact you if a problem arises. Keep your confirmation or receipt.
Prices and available items are shown when you order. Later menu or price changes do not, by themselves, change an accepted order. If an item is unavailable or an order cannot be fulfilled as agreed, we will contact you about an alternative or an appropriate refund. We will not substitute an additional charge without your agreement.
Standard dine-in reservations are free. Advance reservations are required for dine-in on our open days, Monday through Saturday, subject to availability and confirmation. Please update or cancel promptly if your plans change. Free table reservations do not include food, drinks or separately purchased event services.
Our regular restaurant hours are Monday, 2:00–7:00 PM; Tuesday–Friday, noon–8:00 PM; and Saturday, noon–8:30 PM, Eastern Time. We are closed on Sunday. A separately confirmed private event may have its own arrangements. Check your booking confirmation and any announced closure before travelling.
Use the fulfilment method and pickup instructions shown for your order. Preparation times are estimates unless a specific commitment is expressly confirmed. Contact us promptly about a change or cancellation request. Once preparation begins, an order cannot be cancelled merely because you changed your mind.
Online food orders placed while the restaurant is closed will be prepared and available for pickup on the next business day. Check the operating hours before ordering. A change-of-mind refund is not provided solely because an order was placed during closed hours. This does not remove rights concerning an order we cancel, cannot fulfil, or are legally required to refund.
Our Refund and Cancellation Policy explains how to report missing or incorrect items and food-quality concerns. Report an immediately apparent order problem within 30 minutes of receiving the food and keep affected food available for verification.
For ordinary food-quality disputes, meals consumed beyond 20% are not eligible for a refund or replacement. These reporting and inspection rules do not override nonwaivable legal rights or automatically bar a food-safety or injury claim. Do not continue eating food you believe is unsafe. You cannot be required to return an item that was missing from your order.
Free dine-in reservations do not have a reservation-fee refund deadline. Separately paid catering, private events or event tickets are governed by the terms disclosed for the purchase, together with applicable law.
Catering and private-event arrangements must be confirmed in a written quote or booking agreement. That document must disclose the agreed services, deposit and payment requirements, together with cancellation or rescheduling terms, before payment. This general policy does not impose an undisclosed deposit forfeiture, cancellation deadline or additional fee.
For a separately ticketed event or karaoke programme, check the event’s announced admission conditions and the terms supplied before purchase. Do not assume that a free restaurant table reservation includes admission to a separately priced event.
Photography and video recording are established features of 9JA Flavor by SessyKS, including restaurant dining, karaoke and events. If you do not wish to be photographed or recorded, do not enter the restaurant or participate in on-site activities.
Recordings may be used for social media, event highlights and lawful restaurant marketing. Guests should take this notice into account before attending or participating in a recorded activity.
Entering the restaurant acknowledges notice that photography or recording may occur. Entry alone does not automatically waive all legal rights concerning privacy, publicity or the commercial use of a person’s likeness, and it is not an unrestricted release for every use. Where a particular use requires additional consent by law, that consent must be obtained separately before that use. A parent or guardian’s permission will be obtained where legally required before a child’s identifiable image is used for promotional purposes.
This notice does not authorise unlawful recording or recording in areas where a person has a reasonable expectation of privacy. It does not create consent for photographs or recordings made before the notice was provided. Contact info@sessyksfoodhub.com about a specific image, recording or use of your likeness so we can review the concern and the rights that apply.
Tell us about an allergy or dietary requirement before ordering, and ask about ingredients if you are unsure. Do not assume an item is free from a particular allergen based only on its name or a short menu description. Discuss any requirement we must be able to meet before confirming your order.
Follow appropriate food-storage and handling practices after pickup or delivery. Contact us promptly about a suspected food-safety issue; do not continue consuming the affected food.
Follow lawful staff instructions and treat staff and other guests respectfully. We may refuse or end service for unlawful, threatening or seriously disruptive behaviour, consistent with applicable law. This is not a right to discriminate unlawfully.
Alcohol is available only to guests aged 21 or older who meet applicable identification requirements. Follow any lawful event-specific admission or safety rules disclosed for the event.
Use the website lawfully. Do not interfere with its security, submit fraudulent orders or attempt unauthorised access to accounts or records. Website content may not be commercially copied or represented as your own without the necessary permission, except as allowed by law.
Keep your account credentials confidential. Contact us if you believe your account or an order has been used without authorisation.
Our Privacy Policy describes information collected through orders and bookings, website cookies and integrated services, and restaurant recordings. Independent payment, social-media or ordering platforms also apply their own terms and privacy practices to their services.
These Terms are governed by South Carolina law, subject to any mandatory law that applies to your transaction or rights. Nothing here excludes a consumer right, remedy or liability that cannot lawfully be excluded. In particular, the recording notice is not a blanket waiver of a person’s rights, and refund conditions do not remove remedies required by law.
Contact us first about an order or service problem so it can be investigated. This request does not prevent you from exercising a legal right or meeting a legal deadline.
We may update these Terms to reflect changes in services or practices. Updates apply going forward and do not retroactively alter an existing purchase or booking without a lawful basis or agreement. Any specific written booking terms disclosed and accepted for a service should be read together with these policies.
9JA Flavor by SessyKS / Sessyks Food Hub
5060 Dorchester Rd., Suite 250, North Charleston, SC 29418
843-568-9978
info@sessyksfoodhub.com
